Shipping policy

Last Updated: June 18, 2026

At Valipo, we are committed to providing a reliable, clear, and straightforward shipping experience for all our customers throughout the United States. Below is a comprehensive breakdown of our delivery procedures, timelines, and guidelines to ensure your order arrives safely.

Shipping Summary

Feature Details
Shipping Territory United States (Domestic only)
Shipping Cost Free Standard Shipping on all orders
Order Cut-off Time 5:00 PM (EST - Eastern Standard Time)
Handling Time 1–2 Business Days (Mon–Fri)
Transit Time 5–7 Business Days (Mon–Fri)
Total Delivery Time 6–9 Business Days
Currency All prices are listed in USD ($)


1. Order Processing (Handling Time)

  • Order Cut-off Time: 5:00 PM (EST), Monday to Friday.
  • Handling Time: Orders are typically processed, quality-checked, and dispatched within 1–2 business days (Monday to Friday).
  • Orders placed after 5:00 PM EST on Friday or during weekends/Federal Holidays will be processed starting the following business day.

2. Transit & Delivery Time

Once your order has been dispatched from our facility, the estimated transit time is:

  • Transit Time: 5–7 business days.
  • Total Estimated Delivery: 6–9 business days from the moment of purchase.
  • Please note: Deliveries are made on business days only (Monday to Friday). During peak seasonal periods or US Federal Holidays, minor delays may occur.

3. Shipping Costs

We are pleased to offer Free Standard Shipping on all orders across the United States. The price you see at checkout is the final price you pay—there are no hidden handling fees or surcharges.

4. Tracking Your Order

As soon as your package is dispatched to one of our trusted shipping partners (USPS, UPS, or FedEx), we will send you a shipping confirmation email complete with a dedicated tracking number. This allows you to monitor your delivery's progress and estimated arrival date in real-time.

5. Delivery Constraints

  • We ship exclusively within the United States.
  • We currently do not deliver to P.O. Boxes or APO/FPO/DPO addresses.
  • Please ensure your shipping address is correct at checkout. Valipo cannot be held responsible for orders delivered to an incorrect address provided by the customer.

6. Address Changes & Cancellations

  • Address Changes: If you notice an error in your address, please contact us at info@valipo.com immediately. We can only amend details before the order enters the "Processing" stage.
  • Cancellations: You may request a cancellation within 12 hours of placing your order. After this window, the order may have already been dispatched, in which case it must be treated as a return.

7. Customs & Sales Tax

Because Valipo dispatches orders domestically from within the United States, your shipment will not incur any customs duties or import fees. Applicable state and local sales taxes are calculated transparently and added to your order total directly at checkout, strictly in accordance with state revenue regulations.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

  • Store name: Valipo
  • Address: 203 Locust Trail, Browns Mills NJ 08015, United States
  • Email: info@valipo.com
  • Phone number: +18336901727

Customer Service (Opening Hours):

  • Monday - Friday:  09:00 - 18:00 (GMT)
  • Saturday and Sunday:  10:00 – 16:00 (GMT)